Frequently Asked Questions

General Questions

1. What services does Accounting MD, LLC offer?

We specialize in bookkeeping and controller services for small to medium-sized businesses. Our expertise includes financial reporting, software setup and management, invoicing, expense tracking, and much more.

2. What industries do you serve?

We have extensive experience with dealerships but are also equipped to serve any small to medium-sized business.

3. Where are you located, and do you work with remote clients?

We proudly serve clients across the U.S. through remote and virtual services.

4. How do I get started with your services?

You can start by filling out our contact form or booking a consultation. We'll discuss your needs and create a customized plan tailored to your business.

Bookkeeping & Financial Services

5. What bookkeeping platforms do you use?

We are proficient in QuickBooks, Zoho Books, Wave and many others. If you use another platform, we can discuss integrating it into our workflow.

6. Can you help with invoicing and expense tracking?

Absolutely! We can set up, streamline, and manage your invoicing and expense tracking processes to ensure accuracy and efficiency.

7. Do you handle payroll?

Yes, we assist with payroll management, ensuring your employees are paid accurately and on time while complying with tax regulations.

8. How often will I receive financial updates?

We provide updates based on your preferences—monthly, quarterly, or as needed. Regular reports include cash flow statements, profit and loss reports, and balance sheets.

Quickbooks Support

9. Can you help me set up QuickBooks Online?

Yes! We offer one-time QuickBooks setup services and provide ongoing support to help you make the most of its features.

10. Do you train clients on how to use QuickBooks?

Yes, we can provide training and guidance so you can confidently use QuickBooks for day-to-day operations.

11. Can you migrate my data to QuickBooks Online?

We can migrate your existing data to QuickBooks Online seamlessly, ensuring nothing is lost in the process.

Pricing and Payments

12. How much do your services cost?

Pricing depends on the scope of work. We offer customized pricing plans to suit your business’s unique needs. Contact us for a free consultation and estimate.

13. Do you charge hourly or offer flat-rate packages?

We offer both hourly and flat-rate packages based on the level of support required.

14. What payment methods do you accept?

We accept payments through credit/debit cards, ACH transfers, and Stripe. Payment terms and schedules will be outlined in your service agreement.

Compliance and Security

15. Is my financial data secure with Accounting MD, LLC?

Yes, we prioritize your data security by using encrypted software and secure file-sharing methods.

16. Do you assist with tax preparation?

While we don’t file taxes, we work closely with your tax professional to ensure all financial records are accurate and ready for tax season.

17. Are you insured?

Yes, we carry the necessary insurance to protect your business and ours.

Getting Help

18. What’s your typical response time?

We aim to respond to all inquiries within 24 business hours.

19. How do I contact you if I have questions?

You can reach us via email at kw@accounting-md.com, by phone at (339) 203-9833, or through our contact form.

20. Do you offer support outside regular business hours?

We primarily operate during standard business hours. However, we can accommodate urgent requests on a case-by-case basis.